LUMOplay GUI Problems
Problems related to LUMOplay's main window and games
- Games appear zoomed in or cut off
- LUMOplay's GUI frequently freezes or locks up
- LUMOplay locks up on a "Loading..." screen when I try to activate
- Games not responding on high-DPI displays (e.g. Surface Book Pro)
Common Hardware & Setup Questions
Questions related to equipment, hardware, and physical installation
- What projector do you recommend?
- What are the system requirements for the computer for LUMOplay to run?
- What equipment do you need to set up LUMOplay?
Website Questions & Problems
Questions and problems related to our website, LUMOplay.com
- How do I change the email address associated with my account?
- I forgot my password. How do I reset it?
- How do I cancel my Playground or Playmaker subscription?
Network & License Problems
Problems related to networking issues and license activation
Motion Maker Problems
Problems relating to Motion Maker's online content creation tools
Orbbec Astra Problems
Problems related specifically to the Orbbec Astra family of cameras
- Orbbec Astra Pro suddenly stopped working
- Orbbec Astra Blank or Frozen
- Orbbec Astra Showing Data from Kinect 360
- Orbbec Astra Pro shows wrong video stream
Intel RealSense D400 Problems
Problems related specifically to the Intel RealSense D400 family of cameras
- Intel RealSense working poorly with laser or laser/hybrid projectors
- How to Resolve Error 2x00004000 with RealSense D400 Cameras
- RealSense D435 appears cropped when setting the mask corners
- Intel™ RealSense® Viewer Instructions
Microsoft Kinect Problems
Problems related specifically to the Microsoft Kinect family of cameras
- Kinect for Xbox One not working
- Masking Corners Not Visible with Windows Kinect
- Orbbec Astra Showing Data from Kinect 360