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Change your email or password

Keith Otto
  • Updated

Change password

1) Log in to LUMOplay.com and open your account dashboard page (top right dropdown).

2) Go to 'Manage Profile' and select 'Change Password'.

2) Enter your old password followed by a new password, and a confirmation of the new password.

3) Click 'Change Password'.

Change_Password.png

Change email

1) Log in to LUMOplay.com and open your account dashboard page (top right dropdown).

2) Go to 'Manage Profile' and select 'Change Email'.

3) Enter the new email twice and click 'Update Email'.

Change_email_address_2021_copy.png

NOTE: You may have to reactivate any licenses you currently have running to re-authorize the license with the new email address.

If you are unable to access your account, you can request a password reset by following these steps.