If you plan to activate codes on behalf of your customers, you will need two accounts, a Reseller Account and a Customer Management Account.
- Set up a Reseller Account on LUMOplay. This can be your current account or a second account that you create just to generate Reseller activation codes. This account should not have any active installations. YOU SHOULD NOT USE THIS ACCOUNT TO ACTIVATE INSTALLATIONS.
- If you are activating the codes on behalf of your customers, you should set up a Customer Management Account for each customer (a seperate account LUMOplay.com used specifically to manage each of your customer's installations).
- Note that you will be responsible for tracking the billing on each account, so you should maintain the usernames and passwords of these accounts carefully. If you wish to change all the billing addresses to match your accounts payable email, you will need to notify us each time you set up a new customer account so you can ensure all your invoices will be sent to the correct email. If you want to avoid this hassle, you can simply use a single Customer Management Account to manage all of your customer activations.
Please note that the Reseller Discount only applies to the first year of any installation. If you are activating codes and handling payment for your clients, their subscriptions will renew the next year at the full, listed price.