Template failed to upload

Completed

Jeremy Martorano

• February 05, 2023 03:04

Hi,

Every time I try to publish a motion maker template, it fails.  I've tried it on two different computers.  I even tried it with just the default template with no changes to see if it was an element I was using causing an issue.  Both tries were from Windows 11 pcs and I have the Playmaker subscription.

Is there something I need to activate or setting I need to change?

Thanks for any help!

Jeremy

0

• Official comment

  

  Meg

  • February 06, 2023 19:44

  Hi Jeremy,

  We've replied to your ticket and will address the issue right away. Please note that our offices are closed on the weekend.
• 

  Curtis Wachs

  • February 09, 2023 20:13

  For future reference, there is currently a known issue with trying to publish a game while it is still being edited. You must save and close the game before you are able to publish it or it causes an error. This will be addressed in an upcoming update.

  -Curt

  0
• 

  Meg

  • January 09, 2024 23:50

  This issue has been resolved.

  0

Please sign in to leave a comment.