Changing an account email or password

Follow these steps if you want to change the password or email address associated with your LUMOplay account.

Change account password

Change account email

1. Log in to your LUMOplay account on the LUMOplay.com website and go to your account dashboard.

2. Select 'Manage Profile'.

3. Choose 'Change Password' or 'Change Email Address' and choose a new email address for the account.

Please note that you may have to reactivate any licenses you currently have running to re-authorize the license with the new email address.

If you are unable to access your account, you can request a password reset by following these steps.